General Terms and Conditions of the Hotel Boulevard Köln

General regulations

  1. These General Terms and Conditions apply to all contracts concluded with the Hotel Boulevard.
    General terms and conditions other than those of the hotel are not part of the contract, even if the Hotel Boulevard does not expressly object to them.
  2. In addition to § 70 l ff. BGB, the general law of obligations and the provisions of the general tenancy law of the BGB apply.
    The contract cannot be terminated unilaterally.
  3. Services and tariffs are freely determined with the management of the Hotel Boulevard and can be modified after conclusion of the contract if the period between conclusion of the contract and provision of the service is more than four months.
  4. Reservations are binding for both business partners. Withdrawal can only be made with the agreement of the Hotel Boulevard and in consideration of the provision in section 1.8. of these GTC. Changes to the pro rata VAT rate shall be borne by the client irrespective of the date of conclusion of the contract. The Hotel Boulevard can make any order acceptance, reservation or such services, which are only to be provided after the underlying contract has been concluded, dependent on the partial payment of the amounts owed with regard to the provision of the service. Reserved rooms are available to the contractual partner from 2 p.m. on the day of arrival. Unless a later arrival time has been expressly agreed, the Hotel Boulevard reserves the right to reallocate rooms booked after 6pm. On the day of departure, the rooms must be vacated by 11 a.m. unless expressly agreed otherwise. Reserved function rooms are only available to the contractual partner at the time agreed in writing. Use of the function rooms beyond the agreed period requires the prior consent of the Events Department.
  5. A non-binding option expressly designated as such must be exercised or returned no later than 30 days before the arrival date.
    Exercised options are treated as firm reservations.
    The Hotel Boulevard is entitled to allocate the reserved service elsewhere if the option is not exercised bindingly in good time.
  6. If the customer is not the organizer at the same time or if he orders at the expense of another party, both shall be liable as joint and several debtors.
  7. Invoices are generally due immediately upon receipt and without deduction of discount.
    If the invoice amount of several individual invoices exceeds EUR 300, a total invoice can be issued at the request of the contractual partner.
    The creation of a total invoice does not release the client from the obligation to pay the individual invoices on time.
    In the event of late payment, the Hotel Boulevard is entitled to charge interest on arrears at a rate of 5% above the discount rate of the Deutsche Bundesbank, unless a different level of damage caused by the delay is proven.
    The contract partner can only offset the counterclaim against the Hotel Boulevard to the extent that its claims are undisputed or have been legally established.
    The delay in payment of even just one invoice entitles the Hotel Boulevard to discontinue all further and future services for the customer.
    The Hotel Boulevard will decide on this without prior notice.
    For a total reservation of more than 10 nights, the Hotel Boulevard reserves the right to demand an advance payment of 100% of the ordered service.
    This amount is due 14 days before arrival.
  8. If a customer does not accept contractual services which he had ordered or reserved in advance, he shall remain obliged to pay the agreed price in the following amount:
    – 80% of the ordered services will be charged for a cancellation between the 42nd and the day of arrival.
    – In the event of a cancellation/unannounced no-show, 100% of the services ordered will be due in relation to the agreed price of the services ordered.
    Cancellation fees will be reduced by the amount of the accommodation that can be obtained by re-letting the canceled rooms on the created date. If the ordered service is divisible and only a part of the service is not accepted, cancellation costs shall be due in accordance with the gradation of the preceding paragraph on the basis of the amount of the ordered service attributable to this part of the service. In addition to the aforementioned payment obligations, the Hotel Boulevard charges a processing fee of EUR 5.00 per booking in the event of cancellation by mutual agreement. In the event of early departure before 12.00 noon, of which the hotel is only informed during the guest’s stay, the hotel reserves the right to charge 20% of the accommodation costs per night up to the original departure date.
    In the event of late departure after 11.00 a.m. on the day of departure, the hotel will charge 80% of the accommodation costs for the following reserved night. After 4 p.m., 100% of the accommodation costs for the following night will be charged.
  9. Objects or materials left in generally accessible rooms of the hotel, in the technical facilities and in the conference rooms of the hotel are not deemed to have been brought in if they have not been expressly taken into the care of an authorized person. Valuables such as jewelry, fur coats and money must be deposited at the reception desk. For this purpose, a special safekeeping contract must be concluded with an authorized person. Liability is excluded for valuables not deposited. In rooms, liability only extends to the objects and materials brought in by the person authorized under the accommodation contract. The scope of liability of the Hotel Boulevard is limited to a maximum of EUR 3,000, except in cases of intent or gross negligence. If payment is made before entering the room, it is at the hotel’s discretion to demand a deposit of EUR 30.00 in addition to the price for bed and breakfast. Room safe keys not returned on the day of departure will be charged to the guest at EUR 40.
  10. The consumption of food and drink brought into the hotel is prohibited in public areas.
  11. If the business operations or the safety of the Hotel Boulevard or its guests are endangered by a contract partner, the Hotel Boulevard can withdraw from the contract.
    This also applies in the case of force majeure and other unforeseeable, exceptional circumstances for which the Hotel Boulevard is not responsible, if this makes the service of the Hotel Boulevard impossible, unreasonable or of no interest to the contract partner.
  12. If the organizer of an event is a political, religious or ideological group, the validity of the contract also requires the approval of the management.
    If the organizer conceals from the Hotel Boulevard that he represents a political, religious or ideological group, the contract is suspended.
    If the approval of the management is also not granted retrospectively, the contract is invalid and the Hotel Boulevard is entitled to refuse performance.
    In this case, the organizer is obliged to reimburse all expenses incurred by the Hotel Boulevard in reliance on the validity of the contract.
  13. The contract partner is obliged to report any defects to the hotel immediately.
    Claims by the contract partner must be asserted against the Hotel Boulevard within one month of the contractually agreed completion of the service provision.
    After expiry of the deadline, the contract partner can only assert claims if they have been prevented from adhering to the deadline through no fault of their own.
    Claims by the contract partner become time-barred after 6 months.
    The limitation period begins on the day on which the service provision should be completed according to the contract.
    If the contract partner has asserted claims to the Hotel Boulevard, the limitation period is suspended until the day on which the Hotel Boulevard rejects the claims in writing.
  14. The place of jurisdiction for all disputes arising between the parties from the contractual relationship is Cologne.
  15. No verbal or written collateral agreements have been made.
    Amendments or supplements must be made in writing to be legally effective.
    The same applies to any waiver of the written form requirement.


HOTEL BOULEVARD COLOGNE